Make Information Technology Simple
How are prices calculated?
Prices are calculated based on an estimation of duties, taxes and shipping we use from our extensive experience of previously shipped items. We are just trying to provide you with affordable prices for items with one flat fee to make it easier for you.
How long does delivery take?
For normal skybox ordering 14 – 21 days, with fast shipping 7-12 days and our super fast electronics store is 4-7 days
What laptop brand do you recommend?
Lenovo, because we are sure you can get the warranty upheld locally. However laptops brands are always a choice and completely up to what you want. In most cases a laptop works as good as you treat it.
How can I order something not found on the website?
Email or WhatsApp us! We’re ready to take your orders even if your product isn’t on the app. Click the Contact Us menu and we are one click away!
Are prices listed in USD or TTD?
TTD of course! Because we live in Trinidad and Tobago.
Does the price include shipping?
Yes! Prices include shipping, clearance and delivery to your door! We offer an all-in-one fee so no need worry about extra fees.
How can items be picked up/delivered?
Everything is delivered to your door! In some cases depending on the item and circumstances pickup may be offered at a public location.
Can I get assistance in looking for a device to purchase?
Of course you can. Click the Contact Us menu and we are one click away!
Can I just click the link you have an orderIT for myself?
Yes. It is an affiliate link so you still support us by ordering using that link.
When will I know if my item has arrived?
We will let you know. Both through the app and on your mobile.
Are down payments required for faster shipping?
Faster shipping needs 100% payment because the items are delivered straight to your door.
How do I remove something from my cart?
Simply look for the “X” icon and click it.
Can you ship to someone’s home address?
Yes, everything is shipped to your home.
What is the speed of the normal shipping?
Normal shipping usually takes 14-21 days.
How do I order items on sale?
The same way all other items are ordered, but the window for payment is limited because sale items only last for a period of time
How do I order an item?
Simply add the items you would like to cart, select checkout, enter your information and look for an invoice in your email with details on how to pay. Once you pay, send us proof of payment and your order is placed.
Is there an option to pay in cash?
With the way things currently are, we find it safer to not accept cash. You can use your visa debit card (chip card) and pay just like its linx.
What is the fastest shipping you offer?
The fastest shipping offered is our 4-7 day shipping in the Fast Ship Electronics store. The next is expedited shipping that is sent straight to your door in 7-12 days.
If I didn’t receive an email when I selected items to purchase, what should I do?
Send us an email at [email protected]. Tell us you placed an order along with the items you wish to order, and we will help you from there.
What is expedited shipping?
This is fast shipping direct form the supplier no skybox middle man involved.
Can items be returned?
Technically yes, but you must be willing to pay the shipping fee to send it back. There must be a valid reason like the wrong item was sent.
Is there a cost difference for fast shipping?
Yes, the faster the shipping the higher the cost.
How do I cancel an order?
You can cancel an order any time before you make a payment.
Can you get fast or expedited shipping on other things not found in the app, but from the same sites used?
Click the Contact Us menu, send us a WhatsApp message and we will do our best to help you.
Where can I see my receipt?
In your email.
Are the prices shown for the different shipping speeds the final cost?
Yes it is, all costs shown are the final cost.
Do you offer warranties on items?
No, we personally don’t have this offer. Most of the electronic items have international manufacturer warranties. All Lenovo laptops have local Trinidad and Tobago warranties.
Are you for real?
We wish we could find a way to convince you. Maybe you just have to try it and see.